Effective Date: 01st of February 2025

ELBER Private Limited ("we", "us", "our") operates the website and services under the brand names ELBER Shop and PolygonBuilds. This Privacy Policy outlines our policies regarding the collection, use, and disclosure of personal data when you use our services and the choices you have regarding that data.

By using our services, you consent to the collection and use of information as described in this Privacy Policy. Unless otherwise defined, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

1. Information Collection and Use

We collect various types of information for different purposes to provide and enhance our services.

Types of Data Collected

Personal Data

While using our services, we may ask you to provide personally identifiable information, including but not limited to:

Full Name
Email Address
Phone Number
Shipping/Billing Address (including city, state, province, ZIP/postal code, and country)
Payment Information (processed securely through third-party payment providers)
Cookies and Usage Data

Usage Data

We may collect information on how our services are accessed and used, such as:

Your device’s Internet Protocol (IP) address
Browser type and version
Pages visited and time spent on our website
Unique device identifiers and diagnostic data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activities on our website and store certain information. You can adjust your browser settings to refuse cookies, but this may limit some features of our services.

Examples of cookies we use:

Session Cookies: Used for operating our service.
Preference Cookies: Used to remember user preferences.
Security Cookies: Used for security purposes.

2. Use of Data

ELBER Private Limited uses the collected data for various purposes, including:

To provide, operate, and maintain our services
To process and fulfill orders
To notify you about changes to our services
To provide customer support
To improve our website and services
To monitor service usage and detect technical issues
To comply with legal obligations

3. Data Transfer and Security

Your data, including personal data, may be transferred to and stored on servers outside of your jurisdiction, where data protection laws may differ. By using our services, you consent to this transfer.

We take reasonable security measures to protect your data; however, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect personal data, we cannot guarantee absolute security.

4. Disclosure of Data

We may disclose your data under the following circumstances:

To comply with legal obligations
To protect and defend the rights or property of ELBER Private Limited
To prevent or investigate fraud or security issues
To ensure the personal safety of users and the public
To fulfill service requirements with third-party partners who assist in delivering our services

We do not sell, rent, or trade your personal information to third parties.

5. Third-Party Services

We may use third-party service providers to:

Process payments securely
Provide analytics to improve our services (e.g., Google Analytics)
Manage email communications and customer support

These third parties have access to your personal data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

6. Links to Other Sites

Our website may contain links to third-party websites. We do not control these sites and are not responsible for their privacy policies. We encourage you to review the privacy policies of every site you visit.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from minors. If you believe a child has provided us with personal data, please contact us so we can remove it from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Significant changes may be communicated via email or website notifications.

Your continued use of our services after updates constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

ELBER Private Limited
Email: contact@elber.lk
Website: www.elber.lk
Phone: +94764488301

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Last Updated: 01st of February 2025